Refund policy

Return & Refund Policy

Effective Date: January 1, 2022

At Caporia, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we're happy to offer free returns and refunds within 30 days of delivery.

30-Day Return Period

You may request a return within 30 days after receiving your order.

To qualify for a return:

Item must be unused and in its original condition.
Item should be returned with original packaging whenever possible.
Proof of purchase or order confirmation is required.

Free Returns

We provide free return service for eligible products. Please contact our support team before sending any item back so we can provide return instructions.

Non-Returnable Items

The following items cannot be returned:

Products damaged by misuse or improper handling.
Items returned after 30 days.
Personalized or customized products (unless defective).
Gift cards.

Damaged or Incorrect Items

If your package arrives damaged, defective, or you receive the wrong item, please contact us within 7 days of delivery. Include your order number and photos of the issue so we can resolve it quickly.

Refunds

After your returned item has been received and inspected, we will notify you of the refund status.

Approved refunds will be processed to your original payment method. Depending on your bank or payment provider, it may take several business days for the refund to appear.